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Ask Nana…

Have cookie inquiries?

Ask Nana!

And remember, she is a Nana…so please give her time to respond :)

***If you are requesting custom cookies for a special occasion, please fill out this form.

Look below under FAQ (Frequently Asked Questions)

Your question may already be answered.

Close-up of chocolate chip cookies on a baking sheet in an oven, with a person partially visible next to it.

Frequently Asked Questions

  • Nana is happy to deliver to select areas around Nampa, Idaho for a flat $10 delivery fee. A $50 minimum order applies for local delivery.

    Just enter your address at checkout to see if Nana delivers to your neighborhood. Choose Local Delivery. Once your order is placed, Nana will be in touch to arrange a delivery time.

  • Yes! Choose Local Pick Up and Nana will be in touch after your order is placed to arrange a convenient pickup time and location.

  • Yes. For now, Nana’s shipped orders have a $50 minimum. This helps us keep shipping practical while making sure your cookies are carefully packed and ready for their journey.

    Live within 30 miles of Nampa, Idaho? You can choose free local pickup at an arranged location or have your cookies brought to you for a flat $10 delivery fee.

  • Yes. Nana’s cookies may contain or come into contact with common allergens such as wheat, eggs, milk, soy, peanuts, and tree nuts. Ingredients and allergen information should be reviewed before ordering if you have a food allergy.

  • Nana’s kitchen handles common food allergens, so we cannot guarantee that any cookie is free from cross-contact. Please contact Nana before ordering if you have questions about ingredients.

  • Nana’s cookies are lovingly prepared in a home kitchen. This product is not subject to government food safety inspection or licensing requirements. It may contain allergens.

  • Head over to Where’s Nana? to see upcoming markets, pop-ups, community events, and other places where The Cottage will be on the go.